A look at the history books teaches that kings were not always popular and were occasionally overthrown by their subordinates. For us, the customer is not king - he is a respected and equal partner. We want to work with our customers and partners on a solid and respectful basis. This includes a first-class service; Before the purchase as well as afterwards. Because just selling everyone can...
Who often buys online has certainly made one or the other negative experience: Waited for months for a warranty repair? After a return nothing was heard anymore and no refund was received? You couldn’t reach anyone by e-mail nor by phone, and if so nobody spoke a familiar language or simply couldn’t help? This is annoying and costs valuable time.
Mistakes happen everywhere, sometimes also with us. We dedicate ourselves to such cases promptly and devotedly so that a quick solution can be found. We are available daily by phone as well as via social media or by email. We usually respond to written inquiries within a few hours, often within minutes. We work with a very flat hierarchy and our trained and motivated employees give their best every day so a great shopping experience and satisfied customers can be guaranteed.